Q: As Surrey Homesearch does not charge any commission on an eventual sale, what incentive is there to find a property for a client?

Q: How does Surrey Homesearch manage to keep its fee so low?

Q: Do you look for properties at the lower end of the market?

Q: What happens if Surrey Homesearch fails to find the right property during the standard three-month contract period?

Q: Why should I use your service when I can follow the DIY route - what added value do you provide?



Q: As Surrey Homesearch does not charge any commission on an eventual sale, what incentive is there to find a property for a client?

A: If we didn’t get results for our clients, we wouldn’t be in business for very long (we started in 2000). Instead, we get further business through client recommendations. Indeed, most of our business is currently through recommendation. We rely on undertaking thorough searches for a lot of happy clients, rather than working for a tiny number of wealthy property buyers who can afford to pay tens of thousands in commission. And finding the right property is almost as exciting for us as it is for our clients. If you would feel happier offering us an incentive payment for finding a property, we would accept it, but frankly it will make no difference to the rigorousness of our search on your behalf.

back to top



Q: How does Surrey Homesearch manage to keep its fee so low?

A:We concentrate purely on Surrey, which we know very well, and where we have had a lot of experience of looking for property and working with local agents. We are actively dealing with the Surrey property market on a daily basis and our office is located near the centre of Surrey, so we have quick access to most properties. Also, our operating overheads are very low – as a dot.com we do not need a flash sales office, expensive marketing literature or front-of-office staff. And most of the time we use the cheapest and quickest method of communicating with clients – email.

back to top



Q: Do you look for properties at the lower end of the market?

A: Yes. We aim to provide this service to any property buyer in Surrey. The cheapest home we have found so far was £200k (a three bedroom ex-council house in one of the prettiest and most expensive villages in Surrey). We also look for properties in excess of £3m.  As long as we believe the client’s property requirements can be met within budget, we are happy to undertake the search.

back to top



Q: What happens if Surrey Homesearch fails to find the right property during the standard three-month contract period?

A: Obviously we endeavour to find the client’s dream property as quickly as possible in the three-month contract period as a fast result is cost-effective for us. However, if at the end of the contract, a suitable property has not been found we are usually happy to extend the contract on a monthly basis - i.e. the client does not have to take out a new three-month contract.

back to top



Q: Why should I use your service when I can follow the DIY route - what added value do you provide? 

A: We make sure clients know about all the relevant properties for sale, often before any other potential buyer. We do the work of contacting the agents and we undertake preliminary viewings of the most suitable properties, thus saving clients’ wasted journeys and time. We provide ongoing advice to clients – for example on locations. We also serve as a friendly support service.

Property buyers usually act in isolation, unaware of what is really going on in the market around them, but we are able to give clients the advantage of a unique wider perspective in terms of local market activity and price movement. Buyers are often unaware of the true nature of the current market and unable to assess what offer to make on a property.

Indeed, clients often comment that our ongoing advice is worth our fee alone, over and above the actual property finding service. Having been involved in searching for and securing properties for clients across Surrey on a daily basis during the last eight years we have unique insider information. We are often surprised at how unaware buyers are of the tactics employed by estate agents, developers and vendors and the minefield that is the house-buying process. Surrey's estate agents vary enormously in their methods and attitudes. Some are clever and skilled sales people, committed to getting the best price for their paymaster vendors, no matter what. Others are unbelievably lazy, and do not do their job properly. Many are uninformed. A few do a good job for their clients and also manage to provide a reasonably decent service for buyers. Unfortunately estate agents are the gatekeepers to most property purchases and a serious property search involves dealing with their output and services, good or bad. Knowing from experience how they operate individually provides a huge advantage.

We have successfully found properties for clients in the following locations: Cobham, Weybridge, Oxshott, Esher, Guildford, Godalming, Shere, Abinger, Bowlhead Green, Farnham, Churt, Haslemere, East Horsley, Cranleigh, Elstead, Puttenham, Bramley, Enton, Hindhead, Kingston upon Thames, Surbiton, Long Ditton, Thames Ditton, Reigate, Redhill, Kingswood, Tadworth, Pyrford, Woking, Epsom, Leatherhead, Dorking.

Buy time

Buy local information

Buy experience

Buy expert advice

Buy representation

Buy contacts

For case studies to see how Surrey Homesearch has helped clients click HERE

back to top